FirstEnergy Corp is an electric utility headquartered in Akron, Ohio. Its subsidiaries and affiliates are involved in the distribution, transmission, and generation of electricity, as well as energy management and other energy-related services. Its ten electric utility operating companies comprise one of the United States’ largest investor-owned utilities, based on serving 6 million customers within a 65,000-square-mile (170,000 km2) area of Ohio, Pennsylvania, West Virginia, Virginia, Maryland, New Jersey and New York
Unless the parties mutually agree otherwise, the following grievance procedure shall be used by the Union to settle or adjust any disagreement concerning the interpretation or application of this Agreement. A written request for arbitration shall be served on the Company Designated Representative in