New York Life Insurance Company (NYLIC) is the third-largest life insurance company in the United States and the largest mutual life insurance company in the United States. NYLIC has about $570 billion in total assets under management, and more than $25 billion in surplus and AVR.
Plaintiff Kartal’s Agent’s Contract contained an arbitration provision requiring arbitration of any claim or dispute with NY Life, with certain exceptions that the parties do not address on this appeal. Additionally, under the arbitration provision, Kartal waived any right to a jury trial and agreed that no claim could be brought or maintained “on a class action, collective action or representative action basis either in court or arbitration.” -Gold v. New York Life Insurance Company (2017)