Raytheon
The Raytheon Company is a major U.S. defense contractor and industrial corporation with core manufacturing concentrations in weapons and military and commercial electronics. Raytheon is the world’s largest producer of guided missiles. As of 2017 the company had around 64,000 employees worldwide and annual revenues of approximately US$25.35 billion. More than 90% of Raytheon’s revenues were obtained from military contracts and, as of 2015, it is the third largest defense contractor in the United States by defense revenue.
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Raytheon changed its policy in 2006 and went from mandatory to voluntary arbitration of employment disputes. Raytheon still offers employees
the opportunity to resolve employment disputes internally through a management review process and external mediation.
Raytheon has been very successful in resolving employment disputes over the six years since we began our ADR program. Over 90% of our ADR complaints end at the management response level (Step 2 of our four-step process). Many of these matters would not be eligible for mediation or arbitration, the third and fourth steps of our process, because they do not include claims that involve violations of law (e.g., a dispute over an employment appraisal rating that does not involve any allegation of discrimination). We have also been successful in resolving the remaining 10% of the ADR complaints at mediation – almost 2/3rds (64%) of the cases submitted to mediation result in a settlement. Of the 508 ADR complaints filed over the life of our program, we have had only five cases go to arbitration.
In those cases where an employee has a legal claim and is not satisfied with the result of the management review or external mediation, the employee and Raytheon still have the opportunity to voluntarily agree to binding arbitration. However, the parties retain the right to have the courts resolve the dispute. -Is Mandatory Employment Arbitration Living Up to Its Expectations? A View From the Employer’s Perspective
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