Southwest Airlines Co. is a major United States airline headquartered in Dallas, Texas, and is the world’s largest low-cost carrier. The airline was established in 1967 by Herb Kelleher as Air Southwest Co. and adopted its current name, Southwest Airlines Co., in 1971, when it began operating as an intrastate airline wholly within the state of Texas, first flying between Dallas and San Antonio. The airline has more than 58,000 employees as of September 2018 and operates more than 4,000 departures a day during peak travel season.
It is understood and agreed that if no settlement is reached through
Mediation, the decision of the Mediator/Arbitrator shall be final and binding on both the Company and the Union. -Southwest Airlines Agreement with Transport Workers Union of America (2018)