United Parcel Service (UPS) is an American package delivery and supply chain management company. The global logistics company is headquartered in the U.S. city of Sandy Springs, Georgia, which is a part of the Greater Atlanta metropolitan area.
Workers Beware: Forced Arbitration Can Happen To You
Rita Wall and other plaintiffs spent years working for UPS when UPS eliminated their positions. Ms. Wall and others wanted to stay and protect their retirement benefits, but UPS allegedly misinformed them about the unavailability of similar positions. After being improperly led to accept severance packages, Ms. Wall and others learned similar positions did exist but were only available to much younger employees. Ms. Wall and her colleagues sued. The severance agreement’s forced arbitration clause denied their day in court. Wall v. UPS